SITE POLICIES
Shipping and Handling Charges
Shipping and handling charges are billed according to zip code or country code. We will use the lowest possible rate charge from our selection of freight
carriers that ship to the recipients specified location. In some cases it may be necessary to have the product delivered to a shipping depot for pickup if a truck does not
have access to a non-commercial location. If delivery is residential, please specify a lift gate truck for delivery. The driver is not responsible for off loading the product.
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Billing
Power Sports Factory
6950 Central Highway
Pennsauken, NJ 08109
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PayPal
We use PayPayl (www.paypal.com), a global leader in in online payment solutions. The service allows anyone to pay in any way they
prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.
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Privacy Policy
We respect our customer's privacy, and we will never sell, rent, or in any way release any of our customer's personal information to any other company, retailer,
or mailing list buyer. Any information you submit to Power Sports Factory will only be used to fill your order and to let you know about upcoming events. Customers may elect not
to receive any sales or promotional mailings. To opt out of future mailings if you should receive one, please contact us by phone at (856) 488-9333, by fax at (856) 488-8077, or
by email at
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Errors and Omissions
Power Sports Factory stands behind every product we sell. If we have made an error (i.e. not as advertised, wrong quantity shipped, wrong item shipped), we will
correct it at no cost to you. We want your business experience to be pleasant and trouble free. If, however, the buyer orders the incorrect part or item then the buyer is responsible
for any shipping charges for the return and or replacement of the part or item.
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Freight Damage
All shipments are inspected and in perfect condition prior to leaving our warehouse. Shipments are FOB origin. Damage in transit are the responsibility of the
freight carrier. If a box or crate is damaged or crushed, please note the damage in the shippers receipt. If the product in the package is damaged, we will help you with the claim,
and product replacement. Please contact us by phone at (856) 488-9333, by fax at (856) 488-8077, or by email at
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Overdue Delivery
Most orders ship via freight, UPS, or Priority Mail, and are traceable. If your shipment is overdue, please submit a Customer Service Request by phone
at (856) 488-9333, by fax at (856) 488-8077, or by email at
. We will track the order
and let you know its status. Some shipments to APO and other military addresses are sent via US Mail only and will take longer to ship. If an APO shipment is more than three
or four weeks overdue, let us know and we will try to trace it.
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Links Disclaimer
Occasionally we will post links that we think are interesting to Power Sports fans and enthusiasts. Please note that these sites are in no way affiliated with
Power Sports Factory, and we are not responsible for their content. Please let us know if any of the links are broken, or suggest your favorite links! Email the webmaster
at .
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Customs, Duties, and Taxes
All shipments originate in the United States. We are required to collect sales tax on retail orders sold within New Jersey. Customers may be responsible to pay
sales and/or use tax in their own jurisdiction. International customers are responsible for any assessed taxes or duties in their countries. Additional carrier, customs, and
clearance fees may apply.
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All Other Claims
If you experience any other problems, or need more information before or after a purchase, please submit a Customer Service Request by phone at (856) 488-9333,
by fax at (856) 488-8077, or by email at
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Returns
No returns will be accepted without a Return Merchandise Authorization (RMA) number. To obtain an RMA number, please submit a Customer Service Request by
phone at (856) 488-9333, by fax at (856) 488-8077, or by email at
.
Returned merchandise must be in new and unused condition, and returned in the original packaging. Shipping instructions will be given with the RMA number. The customer is
responsible for any and all return shipping charges incurred, unless otherwise stated by our Returns Department or if prior arrangements were made by our management.
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Frequently Asked Questions
Q: Is it possible to sell Power Sports Factory products in my store or dealership?
A: Absolutely. Just give us a call at (856) 488-9333 during business hours, mention our website and that you would like information on how to sell the products
of Power Sports Factory at your location or dealership.
Q: Can Power Sports Factory design a product (Scooter or Motorcycle) for my company?
A: Yes, we can privately label a product within 60 days with ease. Contact our Design Department to discuss your project needs. You can also email the Design
Department at
,
but be sure to include a contact name and phone number and the product or item of interest.
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Copyright
All of the contents of this web site, including text, images, and HTML code are © Copyright by Power Sports Factory, Inc., all rights reserved. Reproduction
of any of the contents without the express written permissions of the owners "Power Sports Factory, Inc." is prohibited and may be punishable by law. All referenced
trademarks are the property of the respective trademark owners, and acknowledgement of their ownership is made by reference herein.
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Contact Information
You can contact Power Sports Factory in many ways:
By US mail at:
Power Sports Factory
6950 Central Highway
Pennsauken, NJ 08109
Business Hours: Monday-Friday 10:00am to 5:00pm EST
By Phone: (856) 488-9333
By Fax: (856) 488-8077
By Email
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